Terms & Conditions Maju24 — The Complete Platform Usage Guide

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and maju24 ("Platform", "We" or "Company"). This Agreement governs your use of all services, games, promotions and features provided through the maju24.one website and related applications.

By accessing, registering, or using any part of the maju24 platform, you expressly confirm that:

• You are 18 years and above or have reached the minimum legal age to use online entertainment services in your jurisdiction.
• You have full legal capacity to enter into this binding agreement.
• You have read, understood, and agreed to all provisions in this document.
• Use of this service is at your own initiative and you are solely responsible for compliance with applicable local laws.

These terms take effect from the date you register your account and remain applicable for as long as your account is active or until these terms are updated with appropriate notice.

To access the full range of maju24 services, you need to register a valid account. Registration is free and takes less than two minutes. By registering, you agree to:

• Providing information that is true, accurate and complete including full name, date of birth, email address and a valid phone number.
• Maintaining and updating your account information to ensure it remains accurate at all times.
• Keeping your account password not shared with any other party.
• Notifying maju24 immediately if you suspect any unauthorised access to your account.

One Account Only: Each individual is permitted to hold only one active account at maju24. Owning multiple accounts is a terms violation that may result in the closure of all associated accounts and forfeiture of any existing balances without compensation.

Identity Verification (KYC): maju24 reserves the right to request identity verification documents at any time, particularly before processing a first withdrawal or when cumulative transaction amounts reach a specified threshold. Documents typically required include a valid national ID or passport and proof of current address. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account freeze.

Maju24 supports a wide range of popular payment methods in Malaysia for the convenience of our members. All transactions are processed through secure channels encrypted with 256-bit SSL technology.

Supported Payment Methods: DuitNow, FPX, Touch & Go eWallet (TnG), GrabPay, Boost, and selected local bank transfers. All these methods are available for both deposits and withdrawals depending on your account settings.

• Minimum Deposit: RM10 per transaction for all payment methods.
• Maximum Deposit: The daily deposit limit is based on your VIP membership tier. Standard members may deposit up to RM5,000 per day.
• Minimum Withdrawal: RM30 per withdrawal request.
• Withdrawal Processing Time: 5 to 15 minutes for standard withdrawals once KYC verification is complete. Large withdrawal amounts may require additional review.
• Daily Withdrawal Limit: Depends on the member's VIP tier. Standard members have a daily withdrawal limit of up to RM10,000.

All deposits must be made using an account or payment method registered in your own name. maju24 does not accept third-party payments. Any deposit identified as originating from a third party will be returned and the account in question may be temporarily suspended pending further investigation.

Maju24 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may impose their own fees, which are beyond our control. Please check your payment provider's terms for more information.

Maju24 offers a wide range of bonuses and promotions for both new and existing members. Every bonus is subject to specific wagering requirements that must be met before bonus funds can be converted to cash or withdrawn.

General Bonus Terms:

• The welcome bonus may only be claimed once only by each new member. Attempting to claim this bonus more than once through multiple accounts constitutes fraud.
• The wagering requirement for each bonus is clearly stated on the relevant promotions page. Generally, wagering requirements range from 20x to 35x the bonus amount received.
• Bonuses must be used within the designated validity period. Expired bonuses will be automatically forfeited without any compensation.
• Different games may contribute at different rates towards wagering requirements. Slots typically contribute 100%, while table games such as blackjack and roulette may contribute at a lower rate.
• Maju24 reserves the right to withdraw or adjust any bonus granted in error or obtained through dishonest means.

Cashback & VIP Programme: Members eligible for the cashback program will receive a return based on net losses within the specified period. The cashback rate depends on the member's VIP tier and is clearly stated on the VIP programme our VIP programme. Cashback funds carry lower wagering requirements than standard bonuses.

To ensure a safe and enjoyable playing environment for all members, maju24 sets out conduct guidelines that must be followed. Violation of any of the following rules may result in a warning, temporary suspension or permanent account closure.

Strictly Prohibited Actions:

• Using automated software or tools, bots, scripts, or any third-party technology to play or interact with the maju24 platform.
• Any form of fraud, collusion or manipulation of games, including cooperating with other members to gain an unfair advantage.
• Exploiting bugs, technical errors, or system vulnerabilities. Any winnings obtained through such means will be voided and the member concerned may be subject to further action.
• Money laundering or using the maju24 platform for any unlawful financial activity.
• Registering an account using a false identity, another person's identity, or inaccurate information.
• Sharing your account with others or allowing third parties to access your account.
• Using a VPN, proxy server, or location-masking technology to access the platform from a restricted jurisdiction.

Maju24 employs a sophisticated fraud detection system that continuously monitors account activity. Any suspicious gaming patterns will be investigated and appropriate action will be taken without prior notice.

Maju24 takes member data security very seriously. All personal information collected during registration and platform use is handled in accordance with our strict Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).

Security Measures We Have in Place:

• 256-bit SSL Encryption across all web pages and financial transactions, ensuring your data cannot be intercepted by unauthorised parties.
• Server infrastructure protected by enterprise-grade firewalls and real-time intrusion detection systems.
• Passwords are stored using one-way hashing techniques that cannot be decrypted, even by maju24's internal staff.
• Two-factor authentication (2FA) is available as an additional security layer for member accounts.
• Regular security audits conducted by independent third-party cybersecurity experts.

Maju24 will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to fulfil service obligations related to your use of the platform. For full details on how we handle your data, please refer to Privacy Policy maju24.

Either you or maju24 may initiate the account closure process. The following provisions apply to account closure and suspension:

Account Closure at Member's Request: You may close your maju24 account at any time by contacting our support team via live chat. Before closure, please ensure there is no pending bonus balance under active wagering and that all outstanding withdrawals have been settled.

Account Suspension by maju24: maju24 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Confirmation that the member provided false information during registration.
• Detection of fraudulent activity, collusion, or game manipulation.
• Failure to comply with KYC requests within the specified timeframe.
• Violation of any provision within these terms and conditions.
• Instructions from relevant authorities or law enforcement bodies.

If an account is closed due to a terms violation, maju24 reserves the right to forfeit any bonus balance with incomplete wagering requirements. Valid cash balances will be returned to the original payment method once the investigation is concluded, unless evidence of fraudulent activity is found.

Maju24 provides its platform and services "as is", with best efforts to ensure continuous availability and reliability. However, there are certain liability limitations you should be aware of:

• Maju24 is not liable for any service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages, natural disasters, or cyberattacks.
• We are not liable for any losses arising from gaming decisions made by members. All games involve an element of risk and outcomes are entirely determined by audited RNG.
• Maju24 is not liable for any indirect, consequential, or special losses arising from the use of our platform.
• We do not guarantee that use of this platform is lawful in all jurisdictions. The responsibility for ensuring compliance with local laws rests entirely with the member.

Maju24's total liability to any member under any circumstances shall not exceed the amount deposited by that member in the 30 days preceding the claim.

Maju24 is fully committed to the principles of responsible gaming. We believe that online entertainment should remain an enjoyable activity and should not cause financial stress or personal problems for our members.

Responsible Gaming Tools We Provide:

• Deposit Limit: Set daily, weekly or monthly limits on the amount you can deposit.
• Loss Limit: Set a maximum loss amount within a given period to keep your spending in check.
• Session Limit: Set a maximum play time before the platform reminds you to take a break.
• Self-Exclusion: Take a break from the platform for 24 hours, a week, or a month as needed.
• Self-Exclusion: Members who require more serious assistance may apply for permanent self-exclusion from the platform.

If you or someone you know has a problem with excessive gambling, please contact the maju24 support team or visit our Responsible Gaming page for further information and support resources.

Maju24 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. All amendments take effect immediately upon publication on this website. Members will be notified of material changes via their registered email or in-platform notification.

It is your responsibility to review these terms periodically. Continued use of the maju24 platform after changes are published will be considered your acceptance of the amended terms.

Applicable Law: These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the maju24 platform shall first be resolved through good-faith negotiation between both parties.

Official Complaint Procedure: If you have any complaints or disputes regarding maju24 services, please follow the procedure below:

• Contact the maju24 customer support team via live chat and describe your issue in detail.
• Our support team will endeavour to resolve complaints within 3 to 5 business days.
• If you are not satisfied with the initial resolution, you may request a review by our senior supervisor.
• All complaints received are recorded and handled seriously to drive continuous improvement in our services.

The latest version of these Terms & Conditions takes effect from January 2026. Any previous versions are no longer applicable and are fully superseded by this document.